When you open a Mercury account, you’re assigned certain limits for ACH payments, wire payments, and check deposits. If you encounter one of these limits when trying to send a payment or deposit funds, you can request a temporary limit increase directly from your dashboard.
Here’s how:
- Start your payment, transfer, or deposit as normal
- If you enter a payment or deposit amount that’s above your limit, an alert will show up. Click Request a temporary limit increase
- Note: Requesting higher limits is only available via web so you won't see the option if you're using a mobile app.
- You’ll be asked to provide some info about the check deposit or transfer, along with pictures of the unendorsed check (if applicable) and any other invoices or paperwork that provide additional context
- After submitting, our team will review the request and get back to you within 1-2 business days.
Mercury is a fintech company, not an FDIC insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.