Navigating Approvals

We’ve updated the way our Approvals work to make them more simple, robust and specific, to enable greater control over outgoing payments. With the new approval rules, you can set rules based on transaction amount, assign specific approvers, set daily maximum limits, and add dual admin controls.

What’s changing?

  • Create payment approval rules that apply to outgoing payments (excluding card transactions) on a per-transaction basis based on custom amount thresholds.
  • Assign specific admins as approvers and create multiple levels of approvals for each payment rule.
  • Custom users will no longer have individual approval rules. However, admins can still determine which Custom users can or cannot send money. When money movement is allowed, the Approval rules will determine which transactions require approvals, by which admins.

Why the change?

  • We wanted to provide our growing customers with more robust approval systems.
  • We have found that more customers think about payment approvals on a per payment basis (rather than on a maximum limit per day).
  • We want to allow customers to specify which admins should approve a payment (instead of notifying all admins on the account by default).
  • This approval system sets the foundation to build even more advanced approval features in the future.

Here’s how Approvals will work

A new Approvals page within Settings is where you can view, create and manage your account’s various Approval rules.

Payment Approvals

  • Assign specific approvers for every transaction based on a custom amount threshold.
  • Only admins can be approvers. If the user requesting the payment is also an assigned approver, they will be skipped.
  • You can designate a specific admin or choose “Any Admin” to be approvers.

To get started, click +Add Rule. Input your transaction thresholds and approver(s). You can add as many approvers, as long as they are Admins, and click Save.

You can create as many Payment Approvals as needed, as long as the amount thresholds do not overlap.

Daily Maximum

  • This allows you to set a limit on the total amount any users can send in a single day.
  • While you can’t set specific approvers, you have two options when it comes to approvers:
    • If you have Dual admin approvals enabled in your Policies, any two admins are required to approve payments over the daily maximum
    • If Dual admin approvals is disabled, any single admin is required to approve payments over the daily maximum

From the Daily Maximum tab, click Set Up to get started. Input a daily total that if exceeded, will require Admin approval. Select your approver(s) and hit Save.

 

Policies

This is where you can enable “Dual admin approval”. When enabled, two admins are required to approve all requests to invite new users, update permissions, reset 2FA methods, and enable or edit Approval rules and policies.

  • If you're already an admin, you'll only need one other admin to approve your requests. All other roles require two admins to approve each request.
  • You'll need two admins on file before you can enable the policy. If you're currently the only admin, you'll need to either invite a new user or update permissions for an existing one.

To set this up, head to the Policies page and turn the Dual admin approval toggle on. The request to enable this setting will be sent to another admin to approve.

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