Removing a team member


If a team member leaves or you just no longer want them to have access to your account info, you can easily remove them from your Mercury account.

Removing a team member does not reset their 2FA. If you remove them, you won’t be able to re-add them later with the same email address, so you’ll want to be extra sure. You can also change their role to lessen their permissions as a more temporary solution.

To remove a team member:

  1. Open the menu in the top left-hand corner of your dashboard, click Settings and then navigate to the Team section.
  2. Find the team member’s name in the list and click it to open their details.
  3. In the upper right corner of their details, click the three dots. Then select Remove User.
  4. You’ll be asked to confirm your choice. If your company requires admin approval for certain actions, additional admins may need to approve your request before the team member is fully removed.

If you need to remove an owner from the account, please reach out to our support team. We'll ask for formal documentation as proof that ownership has changed and proceed with removing the team member.

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