How can we help?

• Deposit funds to your Mercury Business account (wire, ACH, check, invoice)
• Manage multiple Mercury Business accounts and automatic transfers
• Create debit and credit cards
• Send and receive money
• Connect your payment and accounting software
• Add team members

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• Gathering your documents
• Eligibility and requirements for opening a Mercury account
• Company structures Mercury supports
• Getting an EIN
• Prohibited countries
• Company address requirements

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• Sending money overview
• Transferring between accounts
• Sending international payments
• Processing times for payments
• How ACH transfers and domestic wires work in the US
• Scheduling payments

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• Getting started with spend management
• Budgets: Setting up team spend
• Automatically match receipts to transactions
• Enforcing spend policies with automatic card locking
• Reimbursements overview
• Automatically match receipts with Gmail

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• Updating your company's legal address
• Managing AI agents connected to Mercury
• Managing your notification settings
• Waiving your Mercury Personal subscription fee as a Business customer
• Understanding account closures and access restrictions
• Using multiple partner banks on Mercury

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• Mercury invoicing overview
• Creating and sending an invoice
• Moving payment requests under invoicing
• How to create and send a payment link in Mercury
• Using the invoice catalog to organize your goods and services
• Managing your invoicing customers

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• Connecting Mercury to ChatGPT, Claude, and other AI tools
• Depositing money overview
• Using the Payments page
• Receiving real-time payments (RTP)
• Viewing cashflow and transactions data on your Transactions page
• Add and manage comments on your business transactions

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• Understanding roles and permissions in Mercury business
• Enforcing separation of duties for per-payment approvals
• Setting up custom roles
• Setting up departments
• HR & payroll system (HRIS) integration
• Navigating approvals

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• Using your Mercury debit card at ATMs
• Creating single use cards
• Issue physical or virtual debit cards for your Mercury Business
• Creating a new IO business credit card
• Shipping & delivery timelines for Mercury cards
• Identity verification of card transactions (3D Secure)

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• Qualifying for IO
• Navigating your IO card statement
• Using IO without a Mercury account
• Qualifying for a metal IO card
• Blocking a merchant on your cards
• Understanding IO limit changes

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• Bill Pay overview

• File 1099-NEC and 1099-MISC forms in Mercury
• 1099 Filing FAQs
• Who should receive a 1099?
• Which 1099 should I select?
• How should I handle duplicate 1099s?

• How to categorize transactions in your Mercury business account
• Managing accounting integrations
• Integrating with QuickBooks Online
• Integrating with Xero
• Integrating with NetSuite
• Categorizing your transactions with GL codes

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• Linking external bank accounts
• Integration FAQs
• Connect your Mercury Business account to PayPal
• Integrating your Mercury account with Slack
• Connect your Mercury Business account to Venmo

• Mercury Working Capital FAQs
• Create a SAFE and manage investor funds in Mercury

• Qualifying for a Treasury account
• Understanding Mercury Treasury
• Managing your Treasury account
• Understanding Treasury ladders
• Changing your Treasury portfolio
• Moving money in and out of Treasury

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• Downloading monthly statements
• Request and upload recipient W-9s in Mercury Business
• Finding your EIN
• Find and download SWIFT receipts in your Mercury Business account
• Getting a bank letter
• Understanding IBANs

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• Setting up 2FA and accessing 2FA codes
• Keeping your financial information secure
• Understanding two-factor authentication (2FA) at Mercury
• Resetting your 2-factor authentication (2FA)
• Resetting your password
• Using passkeys and security keys

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• Guide for Startups
• Guide for Ecommerce
• Guide for Professional Services