Once you've sent an invoice or payment link to a customer, there are several ways they can pay you. This article walks through each payment method available through Mercury Invoicing and how to track or update their status.
Payment methods
- Pay with Mercury: If the payer is a Mercury user and they are currently logged into their account, they will have the option to pay via internal transfer by selecting the account they wish the funds to be withdrawn from
- Cards, Apple Pay, and Google Pay: If you’ve enabled card payments via Stripe for this invoice or payment link, the payer will be able to enter their card details to make a payment. You will be notified the moment you get paid
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ACH or wire: The payer will receive a set of instructions they can use with their bank account in order to send payment via the ACH or wire network. If your customer pays using ACH or wire through their own bank, you won’t receive confirmation of payment until the payment is received by us. Payment timelines will depend on the sending bank in these instances
- Note: Payers sending international wires should pay close attention to the available currency options (USD or non-USD) and the associated wire instructions.
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[Mercury Plus/Pro subscribers only] ACH Debit: With the ACH Debit payment option, your payer can make a bank payment directly from your invoice or payment link. This eliminates the hassle of manually initiating a transfer from their own bank account, copying account and amount details and risking errors. Your customer simply creates a quick payer account, connects their bank through Plaid (first-time only), and confirms payment for your invoice or payment link - all directly from your invoice page. Learn more about the payer experience here.
- ACH Debit fees may apply based on your Mercury subscription plan. Learn more here.
Once payment is received it will be deposited into the designated receiving account specific to each payer, and the invoice or payment link will be marked as paid. Reminder that payments follow our typical processing times.
Manually mark as paid
If you receive a payment for your invoice or payment link outside of Mercury (for example in the form of cash or check) you can manually mark them as paid:
- Go to the Invoicing page in your Mercury dashboard
- Find and select the relevant invoice or payment link in your invoicing table views
- Select More from the detail panel on the right hand side of your Mercury account, followed by Mark as paid
- Enter the date and type of payment to close out the invoice or payment link
Reverting to unpaid
If an invoice or payment link was erroneously marked as paid:
- Navigate to the Invoicing page
- Locate and select the invoice or payment link in your All or Paid Invoicing table views
- Select Revert to Unpaid
- Confirm that you want to revert the item to unpaid. Once confirmed, the invoice or payment link will now show up as unpaid
Mercury is a fintech company, not an FDIC insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.