Mercury’s invoicing tool lets you generate and send polished invoices directly from your dashboard. This guide covers how to create an invoice and customize its details before sending it to your customer.
How to create an invoice
1. Getting started
- Go to the Invoicing tab in your Mercury dashboard on web
- Click + Request Money in the top left
2. Add a customer
- Choose an existing customer from the dropdown, or select Add new customer
- You’ll need to enter a name and email (personal or business)
- Optionally, include a mailing address
3. Select create an invoice
- Select Create a one-time invoice to generate a formal invoice document with a built-in payment link
- Select Recurring series to automatically generate multiple invoices on a set schedule (only available on the Pro plan)
- If you need an informal, one-off request without an invoice, you can send a standalone payment link instead
Invoice set up
4. Add line items
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For each line item, enter a description, quantity, and price
- These can be one-off items, or you can select an item from your product catalog by clicking the line item field and choosing an existing item or clicking Add New Catalog Item to save a new one
- The default quantity is 1, but you can edit any field
- To apply a discount, enter a negative value as a line item
- When you have more than one line item, click and drag to reorder them
5. Select currency
- Select your desired currency to make it easy for your global customers
- The payer will pay in that currency and funds will land in your Mercury account in USD automatically
6. Adjust totals
- Your invoice total updates automatically based on the line items
- Click Add sales tax to apply a tax rate if needed
- Add an optional payer memo that will appear on the invoice
7. Choose your destination account
- Select the account into which your customer payment will be deposited if they pay you through domestic wire, international wire, ACH, or credit card
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Choose whether you’d like to use a secure virtual account number (preferred) or real account numbers
- This helps prevent unauthorized withdrawals. Invoices and payment links sent to the same customer will display the same virtual account number
Set invoice details
8. Set invoice, PO numbers, and dates
- An Invoice Number is generated automatically, but you can replace it with any combination of numbers and letters
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You can also enter a PO (Purchase Order) number if your customer uses one
- Purchase Orders are documents customers may provide to help them track their internal purchasing process
9. Select payment methods
- Manual transfers (ACH/ Wire), Pay with Mercury, and International wires (USD only) are always available to your customers
- If you have credit card payments setup via our Stripe integration, you can optionally enable or disable this per payment link
- If you’re on our Pro plan, you’ll see an option to Accept ACH debit
Final steps
10. Review and send
- On the confirmation screen, review your invoice
- Mercury pre-fills your customer’s email, but you can review or add more customers to cc them
- You can schedule an invoice to send at a future date. To do this, turn on Schedule send and choose the date you want. Scheduled invoices are sent at 9 AM ET on the selected day
- Optionally, enable automated reminders so customers are automatically notified of upcoming and overdue invoices
- Click Create Only to create the invoice or Create & Send to have the invoice sent immediately
- You can download the invoice or copy a shareable link. All invoices can be viewed and managed from your Invoicing page