Some business services, like payroll providers or payment processors, require proof that you have a valid US bank account. They often ask for this proof in the form of a voided check, bank letter, or bank statement.
While we don’t provide voided checks, you should be able to show proof by downloading a monthly statement or downloading a bank letter.
Downloading a bank letter
- Click your company name in the top left-hand corner of the dashboard
- Go to Documents > Bank Letters
- Click the download icon next to the account you need a bank letter for, or select multiple accounts and click Download
A standard bank letter includes:
- Your full name
- Your company’s legal name and business address
- Your Mercury account and routing numbers
- Your partner bank’s address
- The signature of a Mercury official
Customize your bank letter
Certain bank letter details can be customized directly from your Dashboard without contacting Support. Click your company name in the top left-hand corner of your dashboard, select Documents > Bank Letters, choose your account, and click Customize to select details such as:
- Letterhead (Mercury or your partner bank)
- Organization details (including business name and signatories)
-
Account details (e.g. account balances, bank statements, last 4 digits of a selected debit card)
If you need a customized bank letter that includes details not listed above or have questions, message us while signed in, or follow these steps to reach Support.