Managing card spend policies

As an admin, you can manage policies to control card spend from the Policies tab under Settings.

Receipt requirements

  1. Go to Settings > Policies> Card spend
  2. Click Enable in the Receipt requirement section. You will be prompted to set an amount threshold at which the receipts will be required.
    The IRS advises that all business expenses over $75 should have a corresponding receipt for tax filing purposes.
  3. Click Save to apply changes.
  4. To make changes, click Edit or Disable to update or remove the requirement respectively.

Receipt reminders

Cardholders will be notified that the policy has been added and they'll be required to upload receipts. They'll also get an email prompting them to upload receipts each time they complete a relevant transaction. For in-person transactions, if the cardholder has the mobile app, we'll send them a push notification. At the end of each week, cardholders will be sent an additional email notification letting them know how many outstanding transactions still need receipts. These notifications are automatically enabled for cardholders, but they can be toggled off via Settings > Notifications.

Uploading receipts

To upload receipts, either follow the link provided in the email or push notification, or go to the Transactions page and click on the + button in the Attachments column. You can also filter to view transactions that require receipts, or click into a transaction to see if a receipt is required.

Note requirement policies

  1. Go to Settings > Policies> Card spend
  2. Click on Enable in the Notes requirement section. You will be prompted to set an amount threshold at which notes will be required.
  3. Click Save to apply changes.
  4. To make changes, click Edit or Disable to update or remove the requirement respectively.

Adding notes

To add notes on the desktop or mobile app, select the transaction and scroll to the Notes section. Similar to receipts, cardholders can go to the Transactions page and click on individual transactions to see which transactions require a note.

Merchant and category restriction policies

  1. Go to Settings > Policies> Card spend
  2. Click on Enable in the Merchant and Category Restrictions section
  3. You will be prompted to select the details of the policy enforcement under Restriction type:
    1. Block will block transactions for chosen merchants or categories.
    2. Allow will restrict spend exclusively to chosen merchants or categories
  4. Select one or more Merchants and Categories that you want to Block or Allow.
    This overrides controls set on individual merchant locked cards
  5. Click Save to apply changes.
  6. To make changes, click Edit or Disable to update or remove the requirement respectively.


Card spend blocked by this policy will show up as failed transactions on your Transactions page.

Did you find this article helpful?