How can I add a joint account holder?
You can add additional account holders to your existing individual account by following the instructions in this article.
How can I remove a joint account holder?
- Ask the joint account holder to reach out to personal@mercury.com to request their own removal.
- In case of death of a joint account holder, any joint account holder can reach out to personal@mercury.com to request their removal.
Can I convert a joint account to an individual account?
No, at this time we don’t support conversion from a joint account, to an individual one.
This means that if a joint account has two joint account holders, and one account holder removes themself, the remaining account holder will have to close the joint account and open a new individual account to continue using Mercury Personal. But if a joint account has more than two joint account holders, and only one joint account holder removes themself, you can continue using the joint account when one of the account holders is removed, as long as the account has two or more joint account holders after the removal.
How can I close my joint account?
Any joint account holder can reach out to personal@mercury.com to close a joint account. You’ll need to withdraw all funds before closing your account.