Adding and managing recipients

You can save recipient profiles in Mercury to streamline future payments. Recipients are shared across your account, and you can add them manually, invite them to enter their own info, or bulk import them via CSV.

Adding a new recipient

There are two ways to add a recipient:

1. Go to your Recipients page under the Payments tab and click Create Recipient

2. Or, start a payment via Move Money > Send Money and click Create Recipient

You’ll need to fill in the recipient’s legal name, address, and bank account details.

Inviting a recipient

If you don’t know your recipient’s banking details, you can email them an invite with a link to a secure form where they can complete their own profile instead.

1. Go to your Recipients page and click Create Recipient

2. Select Invite them to fill out their own profile

3. Enter their name, email, and an optional message

4. Choose a default payment method, or let the recipient select their own

5. (Optional) Select Set up a payment now to schedule a payment once their info is submitted

6. (Optional) Select Request tax documents (W-9 or W-8BEN) if needed

7. Review and send the invite

You’ll get an email notification when your recipient completes their profile.

Inviting multiple recipients via CSV

To invite multiple recipients at once:

1. Go to your Recipients page

2. Click the dropdown next to Invite Recipient and select Bulk Invite with CSV

3. Download the CSV template and fill in recipient names and emails

4. Upload the file and click Continue

5. Review the data and select payment method options

6. Send the invites

Each recipient will receive an email with a link to securely enter their details. You'll receive email confirmations as each one completes the form.

Editing or removing recipients

To manage a saved recipient:

1. Go to your Recipients page and click the recipient’s name

2. To update bank details, click Edit next to the relevant field

3. To change their display name, click the three dots (⋯) in the lower-right corner and select Edit Name

4. To remove the recipient, click ⋯ and select Remove Recipient

Tip: Use the search bar at the top of your Mercury dashboard to search for recipient names and view their payment details. You can also view all your saved recipients on your Recipients page.

Recipients on mobile

You can add, invite, and manage recipients on mobile. To do so, click the middle ⇄ icon on the bottom menu navigation bar and select Send. From there, you’ll have the options to:

1. Create recipients
2. Invite recipients - iOS only
3. Edit recipients after you’ve selected your recipient and clicked the pencil icon

The app currently does not support removing recipients. If you would like to remove a recipient, you may do so on the web platform instead.