If you’re an admin, you can issue new IO cards for yourself or your team right from your Mercury dashboard or Mercury app.
Creating the card
- Go to your Cards page from your Mercury dashboard
- Near the top, click Add Card
- Assign the card to yourself or another team member
- Give the card an optional nickname. If you leave the nickname blank, the card recipient can add their own later
- Select Credit as your card type and whether you'd like a physical or virtual card.
- When ordering a physical card, you’ll be asked to confirm your shipping address. You’ll also have the chance to update it if needed.
- Enable optional spend controls to restrict card use by specific merchants or merchant types
- Set daily, weekly, or monthly spending limits plus an optional custom expiration date
- Review the card details and click Create Card
If you issue a physical IO card, the cardholder can start spending instantly with the details from its digital counterpart while they wait for the physical card to arrive. You can issue one physical IO card per team member and as many virtual cards as needed.
Delivery timelines
Once issued, physical cards are typically sent the following business day and may take up to 5-7 business days to arrive within the United States, and 2-3 weeks for international addresses. If you’re sending a card to your registered agent’s address, it may take a little longer as they’ll likely add some handling time.
Restricted countries for IO card shipping
We can mail physical cards anywhere in the world except for these restricted countries.
The Mercury Debit Cards are issued by Choice Financial Group and Column N.A., Members FDIC, pursuant to licenses from Mastercard. The IO Card is issued by Patriot Bank, N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated.