Resetting a debit card PIN

You can change or reset a card’s pin from your web dashboard or the Mercury iOS or Android apps.

Resetting from your dashboard

  1. Go to your Cards page.
  2. Find the card you want to reset and click on it to open the card’s details.
  3. Click More > Reset PIN and then enter your new 4 digit PIN.

Resetting from the mobile app

  1. Tap the card icon on the right of your bottom menu bar to pull up a list of cards issued in your name.
  2. Tap your desired card to open the card’s details.
  3. Underneath the image of the card, swipe to scroll the icon menu until you see a lock icon that says Change PIN.
  4. Tap into the empty number field (0000) to enter your new 4 digit PIN, then tap Update.
 

 

Did you find this article helpful?