You can change or reset a card’s pin from your web dashboard or the Mercury iOS or Android apps.
Resetting from your dashboard
- Go to your Cards page.
- Find the card you want to reset and click on it to open the card’s details.
- Click More > Reset PIN and then enter your new 4 digit PIN.
Resetting from the mobile app
- Tap the card icon on the right of your bottom menu bar to pull up a list of cards issued in your name.
- Tap your desired card to open the card’s details.
- Underneath the image of the card, swipe to scroll the icon menu until you see a lock icon that says Change PIN.
- Tap into the empty number field (0000) to enter your new 4 digit PIN, then tap Update.