Creating a new IO card

If you’re an admin, you can issue new IO cards for yourself or your team right from your Mercury dashboard.

Creating the card

1. Go to your Cards page from your Mercury dashboard.
2. Near the top of the page, click Add Card.
3. First, select whether you want to create a standard card or a merchant card (which is locked to a single merchant).
4. On the next screen, select Credit.
5. Select which team member the card is for.
6. Give the card a nickname, like “AWS Payments” or “Jojo’s Expense Card.” The new cardholder can change this later if they’d like.
7. Set a daily or monthly spending limit. You can edit this limit later, if needed.
    

If you issue a physical IO card, the cardholder can start spending instantly with the details from its digital counterpart while they wait for the physical card to arrive. You can issue one physical IO card per team member and as many virtual cards as needed.

Interested in learning more about the IO card? Check out these guided demos that cover setting up users, issuing cards, managing card spend policies, and locating your monthly cashback.

Delivery timelines

IO cards may take 2-4 business days to arrive within the United States, and 4-6 business days or longer to arrive internationally. If you’re sending a card to your registered agent’s address, it may take a little longer as they’ll likely add some handling time.

Restricted countries for IO card shipping

We can mail physical cards anywhere in the world except for these restricted countries.