If you’re an admin or account holder, you can easily adjust the spending limit of any debit cards associated with your Mercury account. This allows you to keep a tighter control on spending and stick to daily or monthly budgets.
Here’s how to do it:
- Go to your Cards page.
- Click on the card with the limit you would like to edit to open the card details.
- Click More, then select Edit Limit.
- You can select a daily, weekly, monthly, on a permanent or temporary basis depending on the needs of your business. Daily limits give you more granular control, while monthly limits are a little more flexible.
If you're planning a purchase that requires a limit higher than the dashboard allows, please email help@mercury.com with an invoice or contract representing the larger purchase. We’ll review your request to determine whether we can raise the card limit to that amount.
Cash withdrawal limits
You can use your Mercury debit card at ATMs to withdraw up to $500 cash per card per business day, with a maximum daily withdrawal limit per business being $3000.
For example, a business with 7 cardholders could in one business day withdraw up to $3k if 6 of the 7 card holders withdrew $500 each. The final card holder would technically still have a card limit of $500 cash withdrawal, but, because the overall company daily maximum would have already been reached no more cash could be withdrawn.
When do limits reset?
Card limit windows always begin at the same time, even if they are temporary.
- Daily limits begin at 12:00 am UTC (Coordinated Universal Time) and last for 24 hours.
- Weekly limits start on Sunday 12:00 am UTC and last for 7 days.
- Monthly limits start at the 1st of the month at 12:00 am UTC and last through the end of the calendar month.
For example if you update your limit to monthly on September 15th, your new monthly spending limit would be in effect for the remainder of September and reset again on Oct 1st. Going forward, the limit will continue to reset on the 1st of each month. This is true for daily and weekly limits as well.
Adjusting your limits does not change how much you've previously spent in a period. For example: If you start the week with a limit of $100/day and spend $100 on Sunday, Monday, and Tuesday, you would have spent $300 for the week. On Wednesday, if you set a limit of $300/week, you won’t be able to spend until next week because you've already used up the limit for that period.
If a charge exceeds your limit
Card limits are meant to help control spending and not prevent good-faith transactions from a merchant. In that spirit, there are a few legitimate reasons a merchant may be able to process a charge on your Mercury card above the limit you've set.
- Recurring Charge or Subscription: Recurring charges are usually subscription-based. If the merchant was authorized to charge you with the initial debit, this authorization persists even if you alter your limits. In these cases, we recommend contacting the merchant to cancel the recurring payment - you can always re-authorize with them at a later date by re-signing up.
- Force Posts: This occurs when a merchant uses a previous authorization code to push through a transaction. Governments and utilities use force posts most commonly, but they can also be used to refund money back to a canceled card.
- Pre-authorizations: Similar to recurring charges (because technically the recurring charges are all pre-authorized). The debit card infrastructure allows a merchant to change the final charged amount by up to 20% before it's automatically blocked. Think about paying at the pump or using a delivery service that charges an initial amount and then updates it to reflect tax or tips.
Regardless, if you believe a transaction is incorrect or fraudulent, we can help you resolve the situation.