Team members can customize the alerts they receive for account activity, payments, balances, and more. Notification settings are personal — each team member manages their own preferences and are dependent on their permissions and account access.
Where to find your notification settings
You can access your notification settings from two places in the Mercury dashboard:
- Your personal profile: Click your personal logo in the top right corner, then select Notifications
- Company settings: Click your company name in the top left corner, select Settings, and scroll to Notifications
What you can control
Notifications are organized into two groups: important alerts that may require action, and general account updates.
Important updates and actions to take
These notifications cover high-priority activity across your account:
- Cash flow — tracks money moving in and out of your account (Email & push)
- Suspicious activity — alerts you to anything irregular (Email & push)
- Tasks and approvals — notifies you of pending requests and to-dos (Email & push)
General updates about your account
These notifications keep you informed about specific features and activity, including spending, account balances, reimbursement, team changes and more. You can turn each category on or off independently.
How to update a notification
- Navigate to your Settings > Notifications
- Locate the notification category you want to update
- Click the arrow ( > ) next to the current delivery method
- Toggle your preference depending on the options available: Email, Push, or Off
- Click Done to save your changes
Delivery methods
Available delivery options vary by notification category. Head to your Notifications page to confirm and configure your selections.