When you open an account, you’re asked to provide owner profiles for anyone who owns at least a 25% stake in your company.
If things have changed and you need to add or remove an owner from your account, we’d be happy to make this change after we've received the necessary documentation outlined below. Even if you added or removed their access to your accounts as a team member, you’ll still need to do this step to make sure their legal status is changed behind the scenes to match.
Adding an owner
Email help@mercury.com and provide the following information:
- Full name of the owner you want to add
- Their email
- Their title
- Their ownership percentage
Once we receive these details, we’ll reply with next steps.
Removing an owner
Email help@mercury.com and provide the information above along with updates/amendments to Articles of Incorporation, Partnership Agreement, or Business Resolution.
FAQs
What if my company is owned by another business?
We require a real person to be listed as a beneficial owner. If your business is owned partially or wholly by another legal entity, you'll need to include the individual(s) who own that entity as the beneficial owner. Anyone with significant ownership of the company (whether direct or pass-through ownership of the parent company) should be listed.
Do beneficial owners need account access?
No, it is not required that beneficial owners have account access. We understand that not all owners are managers of the business, and vice versa.
What if no individual owns 25% or more?
At minimum, we need to list owners with 25% ownership. If there is no individual party that owns 25% or more, we need to list at least one person with the highest ownership percentage or responsibility for managing the legal entity. This can include a senior executive or director, shareholder with the highest ownership, or other parties with significant influence over the company's management and operations.